What clients say

78 reviews, rated 5.0 on Experience.com.

8 reviews

“We were referred to Kien by word of mouth and after working with him for four months as both our agent and loan officer, it’s easy to see why his page is filled with 5 star reviews. The chances of finding someone better in his field are slim. His communication is top notch. Clear, responsive, and incredibly informative. He’s a true subject matter expert, not just in lending but in the entire home buying process. Kien consistently went above and beyond to answer our questions and made sure we felt confident in every decision. He offers his honest opinion (especially valuable for first time buyers like us) and does an excellent job breaking down the pros and cons so you can make the best choice for your situation. But above all, what we truly value is his integrity. He genuinely has your best interests in mind and will guide you toward what’s best for you, not what benefits him. That level of integrity is rare, especially in an industry as opaque as real estate. Highly recommend Kien for your next home purchase. We would work with him again without hesitation.”

Bryant V

April 2026

via Google
“Kien is so great to work with and we are so lucky we had him as our mortgage broker. It was our first time buying a home, and he would take the time to answer all the questions and concerns we had, regardless of the time of day. Sometimes we would talk until 1 or 2 in the morning, with him accommodating our intense work schedules. Kien has a very strong understanding of all things home buying, and provided us a lot of guidance well beyond just being our mortgage broker. He also has a real estate license, which makes him such a well-versed mortgage broker and allowed him to understand all of the inner-workings of home buying and be such a great resource to us. With our mortgage, we felt assured and confident that Kien was able to get us the best mortgage rate and plan. He really knows his stuff and has spent years mastering his skills and putting in the work to be the best mortgage broker you can have on your team. He took care of us from the beginning until the very end, and is someone we still feel very comfortable reaching out to with any additional questions we have. We plan to continue working with Kien for all of our future needs. Thank you for everything, Kien!!”

Sally P

May 2026

via Google
“Working with Kien Tran at West Capital Lending for a HELOC was an absolute breeze. From the very first call, Kien stood out for his professionalism and knowledge of the lending process. He took the time to explain all the options clearly, ensuring I felt confident and informed at every step. What really impressed me was his responsiveness; no matter how many questions I had, Kien was always quick to provide thorough and helpful answers. He navigated the complexities of the HELOC application with ease, making what could have been a stressful experience feel seamless and straightforward. I highly recommend Kien if you’re looking for a stress-free lending experience! He and the team at West Capital Lending are top-tier!”

Ronald Z

March 2026

via Google
“This was our first home purchase. Kien and the team made this whole process so seamless and easy. I have nothing but amazing things to say about him. From the start to finish, he was patient, efficient and very knowledgeable. If you are looking for a lender, please look no further and reach out to Kien and his team! We will definitely use him again for our next home when that day comes. Thanks again Kien!”

Edward C

March 2026

via Google
“Kien played a very important part in helping us secure our first home. He was super responsive and knowledgeable which was really appreciated as first time home buyers trying to navigate the real estate market. He showed us a lot of patience when we changed our minds and agility when we had to act quickly on a home. He’s definitely gained our trust and I would highly recommend him to others that are also looking for a loan officer or real estate agent (or both)!”

VanAnh H

May 2026

via Google
“I was referred to Kien by a trusted friend. We recently purchased our forever home (single family home) in San Jose — one of the most if not the top tough markets today. To make our offer more competitive, Kien worked with us and our agent with the promise of a shorter close timeframe, and delivered it by working tirelessly day and night (even when he was on vacation overseas) with all parties involved to ensure we would be clear to close under 15 days. When it came to our first look at the Loan Estimate, Kien walked through each section one by one, explaining what it means and answering any of our questions. He also provided us some lender credits which helped tremendously on our closing costs. Our interest rate was competitive as well. Overall it was easy to work with Kien because he was consistently communicating next steps and guiding us throughout the process. Plus we got the sale done! We highly recommend him if you’re looking for someone responsible, attentive, and effective.”

Juliana W

March 2026

via Google
“Kien helped us close on our new townhome, and I’d recommend him without hesitation. He fought for us on price negotiation when the odds were slim, and he got it done. He was always quick to respond to texts, calls, and emails. He either had an answer ready or went and found one on our behalf. He went above and beyond handling communication for the entire process and guiding us through every step, including the loan side. On top of all that, he’s just a pleasant person to talk to. If you’re buying, go with him. He makes the buying process transparent and easy.”

Ken K

July 2026

via Google
“We are so pleased with Kien’s commitment to our loan process and his personable and thoughtful approach. We would highly recommend his services!”

Tracy C

April 2026

via Google

Reviews are published and moderated by Experience.com.

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